Business challenge:
A manufacturer of LED, HD, halogen, and Xenon driving lights needed a partner to set up warehousing and distribution services on its behalf, while it focused on launching an aggressive national sales plan.
ASW’s solution:
ASW set up a single-source, full-service U.S. distribution center (DC) that has grown with market sales. This DC is the sole DC serving the United States and handles the client's back office operations and outbound transportation.
Execution:
ASW set up an operation to consolidate all supply chain functions: product storage, custom packaging, order fulfillment, inventory management, and delivery. ASW devoted secure space for warehouse storage within its shared distribution center. It trained a dedicated team to serve as the call center, taking and handling all customer orders whether placed directly by end customer or distributor. ASW's fulfillment solution provided for both individual item picking, as well as case picking, along with tracking for outbound transportation.
ASW’s competitive advantage:
ASW offered a complete solution with competitive advantages through its Akron-based shared services facility.
- Strategic location in NE Ohio
- ISO 9001 certified quality management system
- Flexibility to provide customized solutions
- Online inventory capabilities
- Management of inbound and outbound transportation
- High-performance on-site call center
Key Benefits:
The distributor is able to manage its national sales operation, grow sales, and have its entire back office managed professionally. After a briefing on changes to company processes, ASW's IT teams and the client's identified new ways to interface, streamlining purchase order fulfillment, billing, and inventory visibility.